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Welcome to the ENTIRI Support Forum!

Average Queue Time: We try to answer tickets within one business day, but depending on the current load the wait time can be slightly longer.

Please Note Before Posting: Every time you post a new comment before we have a chance to respond your tickets gets unintentionally bumped to the bottom of the queue since tickets on our end are sorted from oldest to newest in terms of last comment posted. If you have additional comments prior to us responding, please edit them into the initial post :)

Before posting, please ensure:

  • Your theme version is up to date. You can find a list of all bug fixes and changes here to refer to in the official changelog.
  • Your plugins are up to date & you've tested to make sure a plugin conflict isn't the reason for your issue. If a plugin is indeed causing your issue, include the name of the plugin in the ticket.
  • Your WordPress installation is last actual version.

When selecting a category for your ticket, Take care, as the forum there are several templates with the same name at the beginning. Subsequently, these names differ description technology. E.g. Deita - Wordpress Theme, Deita HTML (One page).

Thanks for purchasing our themes.

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Installation, Demo Content Import & Setup | Header, footer, page title, breadcrumbs, search form | How to create Single Site Screen | How to word with shortcode Portfolio

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Also having issues with linking menu icons to pages. They seem to work on every page except the home page. Any ideas?

Hi,we have made update which fixes linking pages in navigation. It is currently approving, you can download it when it is ready.To disable fixed navigation, remove ...

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I just bought your theme but it is not looking correct… can you let me know what needs to be done to look as slick as the demo?

Hi,you need to import file vow-demo-data.xml It is described in documentation:1.) In the WP-admin, navigate to Tools > Import2.) Click WordPress3.) If you don't ...

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  Public Ticket Activity

OPENCan't install Last comment 5 minutes ago from Ivan in POLARIS - WordPress Theme   1 OPENDemo Data Last comment 19 hours ago from Dan Saia in Riley WordPress Theme   2 OPENdeita theme options no longer showing... Last comment 1 day ago from Miroslav in Deita - WordPress Theme   7 OPENcss animation problem and unlinked Last comment 1 day ago from Miroslav in Deita - WooCommerce WodrPress   4 CLOSEDcss animation problem and unlinked Last comment 2 days ago from Miroslav in Deita - WordPress Theme   2 OPENSave button on color options doesn't work... Last comment 3 days ago from Miroslav in Deita - WordPress Theme   2 OPENShop Sidebar Last comment 1 week ago from Jairo Jairo in Riley WordPress Theme   8 CLOSEDSidebar Last comment 2 weeks ago from Erika in Freis - Creative Portfolio Theme   4 OPENResponsive View Last comment 2 weeks ago from Miroslav in SEGMENT - Construction Multi-Layout WP Theme   3 OPEN.PO - File Last comment 3 weeks ago from Juraj . in PREVRAT - WP Theme   2 CLOSEDPortfolio Grid Last comment 3 weeks ago from Wayne Ramshaw in SEGMENT - Construction Multi-Layout WP Theme   3 CLOSEDVisual Composer Last comment 12:13pm on August 10, 2015 from Juraj . in Riley WordPress Theme   2 OPENSet active header Last comment 12:13pm on August 6, 2015 from Martin in Riley WordPress Theme   2 OPENNewsletter Last comment 12:13pm on August 4, 2015 from Miroslav in Freis - Creative Portfolio Theme   2 OPENslider not showing... Last comment 12:13pm on August 3, 2015 from Miroslav in Deita - WordPress Theme   2
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