Welcome to the ENTIRI Support Forum!

Average Queue Time: We try to answer tickets within one business day, but depending on the current load the wait time can be slightly longer.

Please Note Before Posting: Every time you post a new comment before we have a chance to respond your tickets gets unintentionally bumped to the bottom of the queue since tickets on our end are sorted from oldest to newest in terms of last comment posted. If you have additional comments prior to us responding, please edit them into the initial post :)

Before posting, please ensure:

  • Your theme version is up to date. You can find a list of all bug fixes and changes here to refer to in the official changelog.
  • Your plugins are up to date & you've tested to make sure a plugin conflict isn't the reason for your issue. If a plugin is indeed causing your issue, include the name of the plugin in the ticket.
  • Your WordPress installation is last actual version.

When selecting a category for your ticket, Take care, as the forum there are several templates with the same name at the beginning. Subsequently, these names differ description technology. E.g. Deita - Wordpress Theme, Deita HTML (One page).

Thanks for purchasing our themes.

  Featured Articles

Installation, Demo Content Import & Setup | Header, footer, page title, breadcrumbs, search form | How to create Single Site Screen | How to word with shortcode Portfolio

Click here to view video tutorials

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Also having issues with linking menu icons to pages. They seem to work on every page except the home page. Any ideas?

Hi,we have made update which fixes linking pages in navigation. It is currently approving, you can download it when it is ready.To disable fixed navigation, remove line 38 in ...

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I just bought your theme but it is not looking correct… can you let me know what needs to be done to look as slick as the demo?

Hi,you need to import file vow-demo-data.xml It is described in documentation:1.) In the WP-admin, navigate to Tools > Import2.) Click WordPress3.) If you don't have ...

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  Public Ticket Activity

OPENHow to install premium content Last comment 15 hours ago from Andres in Deita - HTML (Multipage)   1 OPENFavicon Last comment 18 hours ago from Paolo in POLARIS - WordPress Theme   1 OPENBreadcrumbs and post/page excerpts Last comment 1 week ago from Miroslav in Deita - WordPress Theme   6 CLOSEDProblems with plugin Last comment 1 week ago from Claudia in TRILLION - WordPress Theme   1 OPENRemoving Responsiveness Last comment 2 weeks ago from zara in RILEY - HTML5 (Multipage)   1 CLOSEDadd the field abstract for team/portfolio Last comment 2 weeks ago from simona dp in Reno - WordPress WooCommerce Theme   3 OPENIPS tag Last comment 2 weeks ago from Nariscia in RILEY - HTML5 (Multipage)   1 CLOSEDaccordion vs russion titles Last comment 2 weeks ago from Den in Totemic - WordPress (One Page)   1 OPENTranslation Last comment 2 weeks ago from Martin in MONOPOL - WordPress Theme   2 OPENFooter Background Last comment 2 weeks ago from Miroslav in Deita - WordPress Theme   3 OPENMobile site crashes and shut down browser Last comment 3 weeks ago from Corrie Haberman in Deita - HTML (Multipage)   1 CLOSEDSidebar issue Last comment 3 weeks ago from Guido in MONOPOL - WordPress Theme   1 OPENLayout issues Last comment 3 weeks ago from Martin in PREVRAT - WP Theme   4 OPENPost Grid Element not show in single post Last comment 3 weeks ago from Wahyudi in Deita - HTML (One Page)   3 OPENVisual Composer Update Last comment 1:44am on April 24, 2015 from Martin in REPRINT | Magazine PSD Template   2